Mouser Electronics, Inc., the authorised global distributor with the newest semiconductors and electronic components, has recently expanded its offices and customer service infrastructure in the United Kingdom and Sweden.
In the UK, Mouser’s new office opened during early September in High Wycombe. The new location has increased the floor space threefold compared to its previous office space. Among the many features of the modern, well-designed space, one of the most notable is the accommodation of a new Service Excellence Training Centre.
“We have created a vastly improved working environment for our UK-based staff and also for our customers when we can safely welcome them back,” said Graham Munson, Vice President of EMEA Customer Service at Mouser Electronics. “While designing the new office space we have placed a great emphasis on creating a friendly, modern working environment. We strongly believe that when our team is happy, it will be reflected in an excellent service-oriented experience provided to our customers.”
In mainland Europe, Mouser’s Swedish office moved from its previous location in Stockholm to the coastal city of Malmö in November 2020. The new location is also close to the Danish capital Copenhagen, which provides better coverage for the entire region.
“Being only 10 minutes’ walk from the Malmö train station, we have invested in a state-of-the-art facility, and we are now looking to hire new service team members to further support our Nordic and Baltic customer base,” said Munson.
Despite the challenges brought on by the global pandemic of 2020, Mouser has placed a continued emphasis on providing excellent customer service and technical support. Mouser has a total of 27 customer support locations across Europe, the Americas and the Asia/Pacific region to provide specialised customer support in the customer’s language. In an approach it calls “glocal,” Mouser delivers localised services globally. Service and technical support is offered via phone, email, and live webchat.
To find a full list of Mouser offices around the world, visit https://eu.mouser.com/Contact/GlobalBranches.
About Mouser Electronics
Mouser Electronics, a Berkshire Hathaway company, is an authorised semiconductor and electronic component distributor focused on New Product Introductions from its manufacturing partners for electronic design engineers and buyers. The global distributor’s website, Mouser.com, is available in multiple languages and currencies and features more than 5 million products from over 1,100 manufacturer brands. Mouser offers 27 support locations around the world to provide best-in-class customer service in local language, currency and time zone. The distributor ships to over 630,000 customers in more than 223 countries/territories from its 93,000 square-metre, state-of-the-art facilities in the Dallas, Texas, metro area. For more information, visit https://eu.mouer.com/.
